Shipping policy
Thank you for shopping with Ayurix. We are committed to delivering your order safely and efficiently.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During peak seasons, promotions, or unforeseen circumstances, processing times may be extended.
Shipping Coverage
We currently ship across India.
For international shipping inquiries, please contact us before placing an order.
Estimated Delivery Time
Delivery times may vary depending on your location:
- Metro Cities: 2–5 business days
- Other Cities and Towns: 3–7 business days
- Remote Areas: 5–10 business days
These delivery estimates are provided for guidance only and are not guaranteed.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping promotions from time to time at our discretion.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable).
Tracking updates are provided by the shipping carrier and may take some time to appear.
Delayed or Lost Shipments
While we strive to ensure timely delivery, Ayurix is not responsible for delays caused by:
- Courier service disruptions
- Weather conditions
- Natural disasters
- Government restrictions
- Incorrect shipping information provided by the customer
If your order appears lost or significantly delayed, please contact us and we will assist in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Ayurix is not responsible for orders delivered to an incorrect address provided during checkout.
Damaged Packages
If your package arrives damaged:
- Take clear photos of the package and product.
- Contact us within 48 hours of delivery.
- Include your order number and supporting images.
We will review the issue and provide appropriate assistance.
Contact Us
For shipping-related questions, please contact:
Email: support@ayurix.online